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How to Reach Our Support Team
Our support team is here to make sure everything runs smoothly for you throughout your contract. You can use the following methods to reach tech support: Log a ticket on the Helpdesk: ?https://helpdesk.telgroup.co.uk Email us directly: ? ...
How to Create an Account on the Helpdesk
Our helpdesk portal is the quickest way to get support and see real‑time updates from one central location. You can raise tickets by email or in the portal, and track both from your account. Creating your account You might already have an account if ...
How to Log a Ticket on the Helpdesk
Our helpdesk portal is the quickest way to get support and see real‑time updates from one central location. You can raise tickets by email or in the portal, and track both from your account. Two ways to get help (both link to your account) Email: ...
How to Trigger or Update a Lockdown Message on a Yealink Desk Phone
How to Trigger or Update a Lockdown Message on a Yealink Desk Phone Video Tutorial: Click to Watch Locate the configured Lockdown button on the Yealink desk phone’s touchscreen. Press the Lockdown button to activate the lockdown notification. The ...
How to Use the Tannoy Feature on Your Yealink Phone System
How to Use the Tannoy Feature on Your Phone System Video Tutorial: Click to Watch Ensure your Yealink desk phone is powered on and idle. Locate the programmed Tannoy soft key on the phone display. Press the Tannoy button to initiate a tannoy ...