How to Listen to and Manage Your Personal Voicemail on a Yealink Desk Phone

Accessing Your Personal Voicemail

1. When you receive a new voicemail, a notification will appear on the phone screen showing the number of new messages.
2. Press the View soft key beneath the screen.
3. The phone will automatically call the personal voicemail service using the voicemail code *97.
4. The call will connect through the phone’s speaker. Listen carefully to the automated voicemail instructions.

Alternative Method

5. You can also access your personal voicemail by pressing the Message button (envelope icon) beneath the phone screen.
6. The phone will dial *97 and connect you to your personal voicemail mailbox.
7. Follow the automated instructions to access your messages.

Listening to Your Voicemail Messages

8. The system will automatically begin playing your newest voicemail message.
9. Listen to the message in full, or use the keypad options announced by the voicemail system to control playback if required.

Managing Your Voicemail

10. Once the message has finished playing, listen to the available options provided by the voicemail system.
11. Use the phone keypad to select the action you want to perform, such as:

• Save the message.
• Delete the message.
• Replay the message.
• Move to the next message.
• Return to the previous menu.

12. Continue managing any remaining voicemail messages by following the prompts until all messages have been reviewed.
13. When you have finished, simply hang up the handset or press the End Call soft key to exit your voicemail.